Nathè Beauty — Premium Human-Hair Wigs & Custom Colour
PRE-ORDER ONLY • MADE TO ORDER JUST FOR YOU
Nathè Beauty operates on a pre-order system. Your wig is prepared specifically for you.
Luxury Hair & Beauty

Hair that feels like you.

Premium human-hair wigs, thoughtfully chosen and custom-coloured for the woman who wants something a little different.

Luxury woman wearing elegant wig professional beauty photography

Shop Wigs

Premium human-hair wigs, made to order just for you. Choose your length and lace on each product page, then complete checkout there. Prices shown are starting prices.

The Nathè Difference

COLOURING WITHIN THE LINES.

But who said the lines had to be boring?

From soft, wearable tones to colours that make an entrance, the Nathè Colour Studio is where we play with colour. Each coloured unit is carefully selected and prepared to create a beautiful, wearable finish.

HAVE A COLOUR IN MIND?

Send us your colour inspiration and we’ll let you know what we can create for you. Custom colour requests are subject to hair availability and colour suitability.

ENQUIRE ABOUT CUSTOM COLOUR
Education

THE COLOUR GUIDE

WARM TONES

Chocolate, ginger, copper and other warm shades.

COOL TONES

Cooler blondes and brown tones.

STATEMENT SHADES

Colours for when you want your hair to do the talking.

The Difference

Why Nathè Beauty?

✦

Premium Human Hair

Premium human hair, selected for a natural look and movement.

✂

Made to Order

Your unit is prepared specifically for you, never held in generic stock.

🎨

Thoughtfully Coloured

Expert colouring techniques that protect the hair integrity while delivering vibrancy.

🇿🇦

South African Brand

Proudly local, understanding the unique needs of SA women's beauty standards.

How it Works

Your Journey with Nathè

01

Choose

Select your preferred wig from our collection.

02

Pre-Order

Place your order to secure your slot.

03

Prepare

We prepare and colour your unit with care.

04

Deliver

Your new look arrives at your door.

Processing Times:
Please allow 15 business days from payment confirmation for preparation and delivery combined. Business days exclude weekends and South African public holidays. Free delivery in Cape Town. Delivery fees outside Cape Town are confirmed before payment.
Services

NATHÈ BEAUTY SERVICES

More than just the wig.

WIG INSTALLATION

Professional wig installation and customisation for a neat, natural-looking finish.

R250

WIG STYLING

Straightening, curls, waves and personalised styling.

Price depends on the hairstyle

WIG REFURBISHING

Washing, conditioning, lace cleaning, restyling and wig maintenance.

R250
BOOK A SERVICE

Cape Town only • Appointment required

Education

The Wig Guide

Everything you need to know about lace, density, and care.

Policies

Nathè Beauty Returns & Refunds Policy

We want you to feel confident about your Nathè Beauty purchase. Please inspect your wig carefully when it arrives, before cutting the lace, installing it or making any alterations.

1. Change-of-mind returns

To request a change-of-mind return, contact us within seven calendar days of receiving your order.

To qualify, the wig must be:

  • Unused, unworn and uninstalled.
  • In its original condition, with the lace fully intact and uncut.
  • Free from glue, adhesive, makeup, styling products, odours and customer-caused damage.
  • Returned with its original packaging and any accessories supplied.

These conditions apply to our voluntary change-of-mind returns and do not override your statutory consumer rights.

2. Cut lace and altered wigs

We do not accept change-of-mind returns if:

  • The lace has been cut, trimmed or damaged.
  • The wig has been washed, coloured, bleached, chemically treated or otherwise altered after delivery.
  • The hair has been cut, the knots bleached, or the cap, straps, combs or construction modified.
  • The wig has been installed or worn.

Please confirm that you are satisfied with your wig before making any changes.

3. Handling fee

An approved voluntary change-of-mind return carries a 10% handling fee, calculated on the purchase price paid for the returned wig, where legally permitted.

We will confirm the applicable deduction before you send the wig back. This fee does not apply to qualifying statutory cooling-off cancellations or returns for defective, unsafe or incorrectly supplied goods where the law requires a remedy without penalty.

4. Faulty, damaged or incorrect goods

If your wig arrives damaged, defective or different from what you ordered, please contact us promptly with your order details and clear photographs, where possible.

Do not cut the lace or alter the wig after noticing a problem. We will assess the issue and provide the repair, replacement or refund required by applicable law.

The change-of-mind restrictions above do not automatically exclude a valid claim for an existing defect. Damage caused by misuse, improper care or customer alterations is assessed separately.

5. How to request a return

Contact us using:

Include your name, order number or proof of purchase, reason for returning the wig, and relevant photographs.

Please contact us before dispatching your return so we can provide the correct return address and instructions.

6. Return delivery and refunds

For voluntary change-of-mind returns, the customer pays return delivery costs. For faulty or incorrectly supplied goods, return costs will be handled as required by law.

Pack the wig securely and retain your courier tracking details.

Once the returned wig has been inspected, we will communicate the outcome and any lawful deductions. Refunds will be processed without undue delay and within applicable legal time limits.

7. Your consumer rights

Nothing in this policy limits rights provided by South African consumer law. Where an online purchase qualifies for the statutory cooling-off period, cancellation is permitted within seven days after receipt, without a handling penalty; only the direct return cost may be charged. Applicable refunds must be made within 30 days of cancellation.

Statutory rights take precedence wherever they differ from this policy.